Shipping and Assembly Information | Maine Bunk Beds
When you shop with us, you don't have to worry about a thing. We guarantee a delivery between 8-12 weeks from the day the order is placed and we provide complete assembly and installation, free of cost. Find more details about our shipping, repair and return policies.
Shipping & Assembly
We want your order to arrive at its destination in perfect condition.
We ship nationwide with a freight service that will deliver a bed to your home and place its unassembled components in the room of your choice. The shipper will clean up and remove all packing and related materials. You can assemble the bed on your own or, if you prefer, we will hire a local handyman to assemble the bed for you. A bed is easily assembled within 1-2 hours. Detailed assembly instructions are included with each delivery.
The total shipping price is determined by (1) which assembly option you choose and (2) the distance from Maine to the delivery destination. A surcharge will be added to your order as necessary for difficult delivery locations, including but not limited to:
Coastal islands requiring delivery by a ferry (Martha's Vineyard, Nantucket, Isleboro, etc,)
New York City and Long Island, NY
Difficult to access destinations requiring special vehicles or handling equipment to complete the delivery.
The estimated delivery date is 8-12 weeks after an order is placed. The date may change based upon the shipping destination, seasonality and our order volume.
Our shipper will call you 2-4 days prior to the delivery date to schedule an appointment. You will need to confirm the delivery address and provide a phone number where you can be reached on the delivery date. The shipper typically needs one hour to place the unassembled furniture in the room of your choice and to clean up and remove all packaging materials. The room should have plenty of clear floor space for the shipper to lay out the bed components. The shipper will not disassemble any existing furniture, dispose of unwanted furniture or remove old mattresses.
You or your authorized representative must be available to accept delivery and inspect the furniture. Retain a signed copy of the delivery receipt for your records. If your furniture was damaged during shipment, please contact us immediately. Write "Damaged" on the delivery receipt with a brief explanation of the problem. You and the shipper need to retain matching copies of the receipt.
If you accept delivery and later notice damage to your furniture, we need to be contacted no more than 5 business days after the delivery date. We have limited time to file a freight claim for damaged goods. In most cases, we will schedule on-site repairs.